This Privacy Policy outlines how FastGoods collects, uses, protects, and manages any
information that you provide while using our website, mobile application, or services. We are committed to
safeguarding your privacy and ensuring that any personal information you share with us remains protected.
By accessing or using our services, you agree to the terms set forth in this Privacy Policy. If you do not
agree, please refrain from using our website or services.
Information We Collect
FastGoods may collect and process the following types of information:
1. Personal Information
- Full name
- Contact details (email address, phone number)
- Billing and shipping addresses
- Government-issued ID (if required for verification purposes)
2. Transaction & Payment Information
- Payment details (processed securely through third-party payment gateways)
- Billing history and purchase records
3. Usage & Technical Information
- Device information (IP address, browser type, operating system)
- Website and app interaction data (pages visited, time spent, navigation behavior)
- Cookies and tracking technologies (more details below)
4. Location Data
- Real-time location (when using our mobile app for tracking deliveries and services)
- Pickup and drop-off addresses for logistics services
5. Customer Support & Feedback
- Any communication you send us via email, chat, or phone
- Survey responses, reviews, or feedback
How We Use Your Information
FastGoods collects information to improve our services, provide a seamless user experience, and ensure
operational efficiency. Specifically, we use the collected data for:
- Providing and managing services: Processing orders, bookings, deliveries, and
transactions.
- Enhancing user experience: Personalizing content, promotions, and recommendations.
- Improving service quality: Analyzing user interactions to refine our logistics
operations.
- Marketing and promotions: Sending you special offers, newsletters, and personalized
updates (only if you opt-in).
- Security and fraud prevention: Detecting, investigating, and preventing fraudulent
activities.
- Customer support: Assisting with inquiries, complaints, or service requests.
Cookies & Tracking Technologies
Cookies help us analyze website traffic, personalize user experiences, and improve functionality. Here’s how
we use them:
- Essential Cookies: Required for website functionality (e.g., login sessions, order
processing).
- Analytical Cookies: Help us measure website performance and understand user behavior.
- Marketing Cookies: Used for personalized advertising and promotional campaigns.
You can choose to disable cookies in your browser settings; however, this may affect certain website
features.
Data Security & Protection
We have implemented robust security measures to protect your information from unauthorized access, misuse, or
disclosure. These include:
- SSL encryption for secure data transmission.
- Firewalls and access controls to protect stored data.
- Secure payment processing through industry-standard gateways.
- Regular audits and compliance checks to ensure data security.
Despite our best efforts, no online platform is 100% secure. We encourage users to take precautions, such as
safeguarding their login credentials and avoiding suspicious links.
Third-Party Data Sharing
We do not sell or rent your personal information. However, we may share data with:
- Trusted service providers: Payment processors, logistics partners, and analytics
platforms.
- Legal authorities: If required by law, court order, or to prevent fraudulent
activities.
- Business partners: If you opt-in to receive promotional content from affiliated third
parties.
Your Rights & Choices
You have control over your personal data and can:
- Access and review: Request a copy of the data we have on file.
- Correct or update: Notify us if your information needs to be updated.
- Opt-out: Unsubscribe from marketing communications at any time.
- Delete your account: Request data deletion, subject to legal and operational
requirements.
Children's Privacy
FastGoods does not knowingly collect or process personal data from children under 18 years of age. If you
believe a minor has provided us with information, please contact us for immediate removal.
Policy Updates
FastGoods reserves the right to update this Privacy Policy periodically. Any changes will be posted on our
website and will take effect immediately upon publication.
Contact Us
If you have any questions, concerns, or requests regarding your privacy, please contact us:
Write Us:
support@fastgoods.in
Call Us:
+91 96118 09758
Meet Us:
35, 13th Cross, 4th A Main Rd, Vijay Nagar 2nd Stage, Mysuru, Karnataka 570017
We take privacy seriously and will address any inquiries promptly.